Privacy Policy
Milkglass and Memory – Privacy Policy
Effective date: July 5, 2025
1. Who We Are
Milkglass and Memory is a website rooted in Appalachian tradition, offering stories, artwork, folklore, and handmade products. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our site at www.milkglassandmemory.com (“the Site”), subscribe to our newsletter, make purchases, or engage with our content.2. Information We Collect
We collect personal information that you voluntarily provide, such as your name, email address, shipping address, and payment information when you place an order or subscribe to our newsletter. We may also collect information through forms, comments, or interview requests.In addition, we automatically collect technical data about your visit, including your IP address, browser type, device identifiers, pages visited, referring URL, and the duration of your visit. This information is gathered through cookies and similar technologies.
We may also receive information from third-party services like payment processors, email platforms (e.g., Mailchimp or Flodesk), and social media platforms, depending on your interactions with us.
3. Why We Use Your Information
We use your information to fulfill orders, process payments, provide customer service, send newsletters or promotional materials you’ve signed up for, respond to inquiries, improve the website, and ensure security.In some cases, we may also use your data to comply with legal obligations or to protect our rights and the safety of others.
If you are located in the European Union, we may rely on different legal bases for using your data, such as consent, contract performance, legal obligation, or legitimate interests.
4. How We Share Information
We do not sell or rent your personal information. However, we may share it with trusted service providers who help us operate our website, process payments, fulfill orders, send emails, or analyze site performance. These providers are only allowed to use your data for the services they provide to us.We may also share your information if required by law, during a business transfer (such as a merger or acquisition), or to protect the rights, safety, or property of ourselves or others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, process your orders, analyze traffic to the Site, and deliver tailored content or ads. You can choose to disable cookies in your browser settings, though this may affect how some features work.We also use third-party tools like Google Analytics to better understand how visitors interact with our site.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. You may also have the right to object to certain processing or request a copy of your data.You can unsubscribe from our marketing emails at any time by clicking the link at the bottom of the message.
To exercise any rights or make a privacy-related request, email us at milkglassandmemory@gmail.com. We may ask you to verify your identity before responding.
7. Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from anyone under that age. If you believe we have collected information from a child, please contact us so we can delete it.8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal, tax, or accounting obligations.9. Security
We take reasonable steps to protect your data using encryption, secure servers, and limited access to personal information. However, no internet transmission or storage system can be guaranteed 100% secure.10. International Data Transfers
If you are accessing our Site from outside the United States, be aware that your information may be transferred to and processed in the U.S. or other countries where our service providers are located. We take steps to protect your data during these transfers in accordance with applicable laws.11. Third-Party Links
Our website may contain links to third-party sites, such as payment processors, social media, or blogs. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.12. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” at the top of the page. We recommend you check this page occasionally for updates. Significant changes may also be communicated via email or a notice on our website.13. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:Milkglass and Memory – Privacy Team
Email: milkglassandmemory@gmail.comBy using this site, you agree to the terms of this Privacy Policy. Thank you for trusting us with your information.